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Security & trust

Your information is protected at every step

Security isn't a feature bolted on at the end — it's how the whole workflow is built.

Secure document handling

Credit reports and supporting documents are stored in a private, encrypted vault. They are not exposed in the open, and access is limited to the reviewed workflow that needs them.

Authorization-first processing

No credit report is processed before your required authorizations are complete and on file. Upload stays blocked until those authorizations exist — this keeps your information handled only with your consent.

Operator-reviewed workflow

A real person reviews the work. Sensitive steps are not automated: possible dispute items are reviewed with support, and you decide what to pursue.

No automatic external sending

Nothing is sent to a credit bureau automatically. Every outbound mailing is a recorded, human-reviewed action — there is no automatic bureau submission and no bureau API doing this behind the scenes.

Audit trail

Material actions are recorded, so there is a clear history of what happened and when. This protects both you and the people working on your case.